Where every stay feels like home

Take advantage of our Welcome Gift

Take advantage of our Welcome Gift

Whatsapp Facebook Instagram Pinterest Linkedin

Data Protection & GDPR Notice

Highlands Perfect Stay is committed to protecting your personal data and respecting your privacy. This notice explains how we handle personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

This notice should be read alongside our Privacy Policy, which provides more detailed information about how personal data is collected and used.

1. Data Controller

For the purposes of data protection legislation, Highlands Perfect Stay is the Data Controller responsible for your personal data.

2. Personal Data We Process

We may process personal data that you provide to us, including:

  • Name
  • Email address
  • Phone number
  • Enquiry and communication details
  • Website usage data (via cookies and analytics tools)

We only collect data that is necessary for legitimate business purposes.

3. Lawful Basis for Processing

Under GDPR, we process personal data based on one or more of the following lawful bases:

  • Consent – where you have given clear permission
  • Legitimate Interests – to operate, improve, and secure our services
  • Legal Obligations – where processing is required by law

4. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, alteration, disclosure, or destruction.

Access to personal data is limited to authorised personnel and trusted service providers only.

5. Data Sharing

We do not sell personal data. We may share data with trusted third-party service providers where necessary to operate the website or respond to enquiries, and only under strict confidentiality and data protection obligations.

6. Data Retention

Personal data is retained only for as long as necessary to fulfil its intended purpose or to comply with legal and regulatory requirements.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time

Requests can be made using the contact details below.

8. International Data Transfers

Where personal data is transferred outside the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place to protect your information.

9. Complaints

If you have concerns about how your data is handled, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

We encourage you to contact us first so we can address any concerns promptly.

10. Contact Details

For questions regarding this Data Protection / GDPR Notice or your personal data, please contact: